Core to any ERP integration project, training is essential to allow you to use, understand and exploit the power of your new ERP system.
Once the development of your ERP system is completed, we'll instigate a training programme as part of our customer acceptance testing procedures. After all, it is only once you start really using a system that you discover its true capabilities.
Training is initially undertaken in what we call a 'sandbox' environment which exactly matches the live ERP system and data but is not connected to your business. This means that you get to learn to use the system and any mistakes have no real-world impacts.
Our training managers run role-based training sessions for different types of users either in a classroom-based environment or via a webinar, if more convenient for you. All our training sessions are bespoke designed for each specific client and their individual ERP system and can be run on a one-on-one basis or as a tutorial for several people. And where requested, we can provide video-based training materials or can record a webinar to accommodate learning at different individuals' pace.
Once launched, further training is always available. For our clients that decide to take our Aftercare support at either Trusted Advisor or Business Partner level, any future training that you may require is completely free of charge.